Accessibility Statement

1. Our Commitment

We believe that our website should be easy to use and accessible to everyone, regardless of ability or technology. We have designed this website with accessibility in mind and strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

2. Measures We've Taken

To make our website more accessible, we have taken the following measures:

• Semantic HTML: We use correct heading structures (H1, H2, etc.) and semantic HTML5 elements to ensure the page structure is clear and logical for screen readers.
• Keyboard Navigation: The website can be navigated using a keyboard. All interactive elements like links and buttons are focusable and can be activated using the Enter key.
• Text Alternatives: We provide alternative text (alt text) for all important images and non-text content so that screen reader users can understand the content conveyed by the images.
• Readable Text: We have chosen clear, legible fonts and implemented a typographic scale with sufficient font sizes for headings and paragraphs to ensure readability.
• Colour Contrast: We have aimed for a strong colour contrast between our text and background colours to make content easy to read for users with low vision.
• Responsive Design: Our website is designed to be responsive, adapting to different screen sizes and orientations, from mobile phones to desktop computers.

3. Known Limitations

We are aware that some parts of our website may have accessibility limitations, particularly with third-party content.

• Booking Widget: Our booking functionality is provided by a third-party service (Square). While we have chosen a reputable provider, we cannot control the accessibility of their embedded widget. If you experience any difficulty using the booking widget, please contact us directly, and we will be happy to assist you with your booking.
• Embedded Maps: The map on our contact page is provided by Google Maps. We do not have control over its accessibility features.

4. Feedback

We welcome your feedback on the accessibility of the Dunkin' Doggies website. If you encounter any accessibility barriers or have suggestions on how we can improve, please let us know:

• Email: dunkindoggieshull@gmail.com
• Address: Unit 18k, Lake Enterprise Park, Bergen Way, Hull, HU7 0YQ

We try to respond to feedback within 5 business days.

5. Formal Approval

This accessibility statement has been created to the best of our ability and reflects our ongoing commitment to providing an inclusive experience for all our users.